Careers at

FIRST CAPITOL CONSULTING

What We Do

First Capitol Consulting offers RegTech services for optimizing risk management and regulatory compliance, workforce management, data quality and financial performance, all powered by the use of a proprietary data consolidation process. Our clients include private and public companies, non-profits, municipalities, and school districts.

White gift box with ribbon on red background

Benefits

Competitive Salary

Group Health, Dental, Vision and Life Insurance

401k

Paid Time Off

Company Training

Lunch & Learns

Career Advancement Opportunities

Current Openings

We are always looking to grow our team. Check out our latest openings

to see if there is an opportunity for you.

AR Collections Analyst

JOB DESCRIPTION:

The Account Receivable Collections Analyst serves as a customer service agent within our Finance Department.  This person will be responsible for multiple aspects of accounting focusing on Accounts Receivable and Collections.

  • Responsible for driving and coordinating timely monthly invoicing of clients
    • Coordinate with Accounting Manager and heads of operations to invoice clients accurately and in a timely fashion
    • Collaborate with accounting to properly bookkeep invoices sent
  • Responsible for reducing delinquencies and improving collections and AR aging in a structured and scalable way
  • Recommend and take action to promptly collect past due AR (emails, calls, letters.)
    • Work with existing staff to augment outbound activities
    • Work with Accounting Manager on imposing late fees where appropriate
  • Work with internal accounting/finance teams on AR aging tracking and analysis
    • Collaborate with accounting on what has been collected vs. outstanding
    • Track AR collections outreach and responses in spreadsheet and ERP system and be able to document/report on progress weekly with Accounting Manager
  • Create increasingly automated invoicing processes
    • Develop automated invoice due reminders, leverage ERP system
    • Develop automated past due notices for different aging buckets
  • Work with executive team, including legal counsel, on coordinating small claims or other necessary legal action
  • Provide recommendation on bad debt and manage bad debt levels

DESIRED QUALIFICATIONS:

  • Minimum Education: Bachelor’s degree in Business, Finance or Accounting preferred
  • Minimum Experience: 2 years’ collections experience, demonstrated AR process and collections success
  • Great customer service skills
  • Experience with Intacct and QuickBooks a plus
  • Must be proficient with Microsoft Word, PowerPoint and Excel

Click here to apply

Bilingual Customer Service Representative

We are seeking a full time Customer Service Representative in our Los Angeles based office.

HOURS:

Monday-Thursday: 9AM-6PM

Saturday: 8AM-5PM

RESPONSIBILITIES:

  • Answers incoming calls from clients and their employees.
  • Maintains a high level of professionalism with every caller.
  • Assist with filing of paperwork.
  • Contacting clients regarding additional support documents as needed.

DESIRED QUALIFICATIONS:

  • Experience in an inbound call center.
  • Bilingual English/Spanish.  Written and oral.
  • Highly polished and professional phone communication skills.
  • Positive attitude with meticulous attention to detail.
  • Self-motivated individual who loves to learn and take on new responsibilities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook.

Click here to apply

Bilingual Outreach Specialist

First Capitol Consulting is seeking a Bilingual (English/Spanish) Outreach Specialist to educate consumers on available healthcare programs.

RESPONSIBILITIES:

  • Educate clients and their employees on products, services and healthcare.
  • Work with management on critical client issues when appropriate.
  • Maintain a strong understanding of medical insurance choices in California.
  • Assess and recommend client and employee programs and schedule educational workshops with clients.

DESIRED QUALIFICATIONS:

  • Bilingual (English/Spanish)
  • Familiarity with Medi-Cal enrollment
  • Experience with Covered California enrollments
  • Comfortable with speaking to potential enrollees via phone and in-person
  • Excellent interpersonal and group communication skills
  • Ability to communicate complex information in a clear, concise and accurate manner
  • Ability to handle difficult situations
  • Very organized
  • Valid Driver’s License and proof of adequate insurance

*Previous experience as a Certified Enrollment Counselor is a plus

Click here to apply

Business Development Executive

First Capitol Consulting, Inc., is a data and analytics company that offers HR, tax, regulatory compliance, and data intelligence services. We use our expertise to help our clients obtain tax savings and avoid penalties to improve their cash flow and increase access to capital.

Our quest for innovation and serving our growing client base is driving the fast-paced expansion of FCCI.   With focus on continuing this aggressive growth, we are looking for a Business Development Executive to enhance our sales division.

JOB DESCRIPTION:

The Business Development Executive is responsible for generating sales and driving revenue, by focusing on our Humanefits software platform end products.  The BDE will prospect new business leads as well as use his/her existing relationships to sell to mid to enterprise-size businesses.

  • Sell a portfolio of Humanefits products directly to mid to enterprise-size organizations
  • Identify opportunities to increase sales volume
  • Achieve annual sales goals
  • Maintain records of sales activities and results in CRM (HubSpot) system
  • Remain current on industry trends

DESIRED QUALIFICATIONS:

  • Bachelor's degree required
  • 6+ years’ experience in business development and B2B sales (Software sales experience is a plus)
  • Experience managing strategic sales relationships with mid to enterprise-size companies
  • Strong customer interface and presentation skills, with a customer-focused attitude
  • Able to skillfully navigate through negotiation phases
  • Knowledgeable of sales pipeline management and sales and revenue quotas

Click here to apply

Client Success Specialist

We're looking for a Client Success Specialist to join us here at First Capitol Consulting! This individual is someone who thrives on delighting clients by helping them achieve their desired outcomes. Prior experience with a SaaS product is beneficial, with bonus points for work within the tax compliance or finance realm! We are specifically looking for an individual who is intelligent, passionate, high-integrity, creative, determined and empathetic with our clients.

JOB DESCRIPTION:

  • Managing multiple ongoing client relationships by prioritizing daily requests and action items with internal teams and efficiently communicating updates with clients
  • Preparation of client data so that it can be accurately uploaded to our Humanefits platform
  • Identifying new solutions to improve overall satisfaction with our products
  • Foster current relationships with clients to ensure retention, as well as cross-selling products where applicable
  • Use existing relationships with clients to network and generate referrals as well as coordinate with the sales team to capitalize on those referrals

REQUIREMENTS:

  • 2+ years’ experience managing client relationships with large enterprises (B2B), focused on success objectives: optimizing onboarding, retention/renewals, and upselling current clients
  • Bachelor’s degree in business or technical field
  • Experience in a sales related role is a plus
  • A high degree of technical aptitude and troubleshooting skills specific to software related issues
  • Strong Microsoft Excel experience
  • Familiarity with issue tracking and HubSpot CRM a plus
  • Familiarity with modern Software as a Service (SaaS) concepts
  • Excellent communication and client facing skills, ability to convey technical aspects to non-technical audience
  • Ability to multitask in a fast-paced environment and maintain attention to details
  • Self-starter with the ability to work in a fast-paced environment
  • Strong analytical skills to assess complex situations and exceptional creativity to provide and execute on solutions

Click here to apply

Corporate Recruiter

We are seeking a Recruiter to join the Talent Acquisition team in sourcing, screening and submitting qualified candidates to hiring managers.  You will be responsible for sourcing, screening, and presenting qualified candidates to hiring.  This person is a team player, detail-oriented and is able to adjust and adapt to changing priorities. 

RESPONSIBILITIES:

  • Work with hiring managers to understand key job functions and requirements and to determine recruitment strategies
  • Source active and passive candidates through a variety of sourcing tools and user groups
  • Prescreen candidates
  • Schedule interviews, make offers and onboard new hires

DESIRED QUALIFICATIONS:

  • 2+ years’ recruitment experience
  • Highly polished and professional communication skills
  • Positive attitude with meticulous attention to details
  • Self-motivated individual who loves to learn and take on new responsibilities
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Excellent time management and organization skills.

BENEFITS:

First Capitol Consulting, Inc. offers a competitive benefits package, including:

  • Competitive pay
  • Group Healthcare Plan
  • Paid Time Off
  • Company training
  • Career advancement opportunities

Click here to apply

Marketing Manager

The Marketing Manager is responsible for overall brand development, product marketing and supporting the sales effort through marketing campaigns.  General responsibilities include the development, management and maintenance of all marketing initiatives and advertising campaigns.  As a direct report to the VP, Marketing & Communications and company leadership, these marketing efforts will support the product development team and sales staff in fulfilling the marketing needs of FCCI.

  • Assist in the development of the marketing strategy for new and existing products, with a focus on inbound marketing
  • Oversee the implementation of the Marketing strategy including campaigns, events and digital marketing
  • Oversee online advertising including Google Adwords campaigns and organic search, SEO resources and social media
  • Liaise with internal sales and product teams to execute FCCI’s brand vision
  • Manage relationships with channel partners in accounting and insurance
  • Create a dashboard for metrics, including growth against social media objective and digital traffic goals delivered, and articulate metrics on a regular basis to management
  • Spearhead digital marketing efforts (social media and content marketing) including measuring and reporting on performance
  • Provide competitive, market and consumer research to optimize positioning of FCCI product and services in the marketplace
  • Recommend development of new marketing materials and assets as appropriate
  • Participate in collaborative meetings between executive team, sales, and operations
  • Work closely with the company’s Sales team; enabling them to meet their goals by providing them with the appropriate tools, materials and presentations, and implement an effective Service Level Agreement between Sales and Marketing
  • Guide the daily activities of marketing staff, ensuring that the marketing objectives are implemented by the marketing team

DESIRED QUALIFICATIONS:

  • 6+ years marketing experience
  • Knowledge of marketing automation and CRM systems (HubSpot experience preferred)
  • Ability to evaluate marketing channels and allocate budgets to improve ROI including distribution channels, PPC, SEO, Email, Content Marketing and Social Media
  • Bachelor’s Degree in applicable field
  • Excellent written and verbal communication skills
  • Mastery of MS Office and Google Suite
  • Detail oriented with ability to prioritize multiple projects
  • Ability to meet tight deadlines and maintain focus under pressure.
  • Ability to ideate and execute creative ideas and then strategizing on how to deliver against them.
  • Strong analytical background with focus on digital metrics and platforms for measurement
  • Consumer insights experience revealing actionable information about your target audience and the ability to tap into those insights to create compelling campaigns
  • Proven ability to support multiple divisions of a business and present your vision, goals, and tactics to leadership
  • Track record of building scalable operating processes and systems as well as proven success within a performance-based marketing environment
  • Proven ability to manage and inspire direct reports

Click here to apply

Sales Development Representative

JOB DESCRIPTION:

The role of the Sales Development Representative (SDR) is to identify and pursue new business opportunities through a strategic outbound sales process. The SDR will be provided with daily leads and will focus on setting up appointments for our Business Development team.

  • Produce qualified prospects through daily outbound cold calls, emails and messaging.
  • Set up appointments for our Business Development team.
  • Identify and research target companies to understand target organizations’ products and/or services.
  • Maintain active communication and follow-up with leads by following a strategic sales cadence.
  • Keep the sales pipeline full to consistently move potential clients through the sales process.

DESIRED QUALIFICATIONS:

  • Exceptional verbal and written communication and interpersonal skills
  • 6-12+ months’ experience in a sales related role (telemarketing, appointment setting, etc.)
  • CRM experience is a plus
  • Ability to multitask in a fast-paced environment and maintain attention to details
  • Self-starter with the ability to work in a fast-paced environment
  • Bachelor’s degree

Click here to apply